UX Audit
Services for Your
Brand Growth

Discover and rectify usability issues in your website or
app, paving the way for enhanced user engagement and a
superior online experience.

UX Audit

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What is a UX audit?

A UX audit is an in-depth analysis of your website’s or app’s user experience. It’s an expert review that can uncover your growth opportunities, pinpoint barriers, and address user pain points.

During a UX audit, audit experts assess usability, UI design, and functionality of your website or app, backed by research for insights into user satisfaction. They leave no stone unturned to find any obstacles or friction points that users may encounter and to suggest actionable solutions to enhance the overall user experience.

When user experience audit matter

Recognizing the need for a user experience audit service for your website, app or project involves paying attention to
specific signals. If you observe the next signs, it is likely time to consider a comprehensive review to enhance the
overall user experience.

Your website seems to need a refresh

Should your website display design elements that seem out-of-date, it is a signal that an update is in order. Engaging in a UX audit becomes essential to pinpoint and address any outdated design components, offering insightful recommendations for overall improvement.

Your website or app redesign
is just getting started

Integrating user experience audit services into your redesign process is a strategic step to guarantee that your updated design not only prioritizes user-friendliness but also aligns seamlessly with the diverse needs of your user base. This comprehensive approach ensures a user-centric and effective outcome for your redesign.

You have released an MVP,
but require a second
perspective on usability

If you have recently launched a minimum viable product (MVP) and uncertainties surround its user-friendliness, a UX audit service becomes a pivotal strategy. By actively seeking feedback from real users, UX audit not only provides valuable insights but also lays the groundwork for targeted recommendations to enhance and optimize the overall user experience of your project.

UX audit services by DreamX

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Website UX audit

Conducting a website user experience audit services, whether for the desktop or mobile version, allows you to evaluate the efficiency of your website in terms of usability, user experience, and the lasting impression it leaves on customers. Through UX audit, we identify strategies to enhance your product's strength and competitiveness, fostering the growth of your brand.

02

Web app UX audit

A comprehensive UX audit provides an overview of areas where your web app requires enhancements and highlights the features that are performing well or need attention. This enables you to make informed decisions on prioritizing fixes or recognizing features that are already functioning optimally and do not require adjustments.

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Mobile app UX audit

The UX audit for the mobile app places a significant emphasis on usability, with a primary goal of validating adherence to established UX design best practices. Additionally, the audit delves into the emotional aspect of user interactions with the mobile app. This comprehensive approach enables us to identify the reasons why the application may not be effectively advancing you toward your goals.

04

E-commerce UX audit

An e-comm UX audit service involves evaluating your e-commerce website to identify issues affecting the user experience, causing delays or hindering customers from finding products or completing a purchase. If your online store experiences substantial traffic but struggles with low conversion rates, a UX Audit can uncover the reasons behind this and propose solutions based on established UX design principles.

05

Your platform UX audit

If the platform you need is not listed, do not hesitate to reach us out and discuss the specifics of your project. We are experienced in working with CRM systems, SaaS, and various other relevant platforms.

DreamX is a UX audit company that can cover all your needs. Whether you're looking to evaluate the user experience of your business website or e-commerce platform, our team is ready to assist!

With our extensive UX audit services, we assess and document the strengths of your product, pinpoint usability issues, and suggest and prioritize enhancements in both features and design. Ready to start your UX audit? Contact us!

How we process UX audit service

A user experience audit by DreamX is a comprehensive process that consists of several steps. Take a look into the intricacies of our approach as we unravel each phase, meticulously examining and enhancing user experiences to ensure digital interfaces meet the highest standards of usability and satisfaction.

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01.

Briefing

Before commencing a UX Audit, we set up a call session to overview your needs and share the details of the project. We then define the actual plan, what we are going to do, and what resources we need to involve to start the process in the most efficient way.

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02.

Research

This step involves the examination and comprehension of user experience with a product, service, or engagement channel to create experiences centered around people. During this phase, we do screen-by-screen analysis, website navigation analysis, on-site search analysis, and other steps that will help your project to be more effective.

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03.

Reporting

Finally, we provide you with a UX audit report. This comprehensive document contains a detailed overview of the platform's user experience, presenting a prioritized list of UX design issues and actionable recommendations for their resolution.

Why choose DreamX as your UX audit services provider?

Our commitment to integrity is a fundamental aspect of our philosophy. We prioritize transparent communication, establishing the foundation for a smooth collaboration throughout the entire process, from the inception of ideas to the actualization of the final product. Begin the process of conducting a UX audit for your project with us!

Skilled UX team

With our DreamX team, expect nothing but the finest experience. We have served numerous clients across diverse business sectors, consistently employing the latest technologies. Our expertise extends to user experience audit services on various platforms, including websites, mobile apps, and more.

Broad-ranging industries

Our UX audit service stands out with its broad coverage across a wide range of industries, demonstrating our deep understanding of the unique complexities and nuances inherent in each sector. This expertise ensures that our audits are meticulously tailored to meet the specific needs and challenges of each industry.

Transparency

Be assured that maintaining communication with us is a priority. We welcome your ideas and comments, responding promptly to ensure even more efficient collaboration on your project. Additionally, you will remain well-informed about all the ongoing processes related to your project.

Competitive pricing

We offer competitive pricing for our UX audit service, ensuring that you receive top-quality analysis and actionable insights at an exceptional value. This cost-effective approach enables you to enhance your platform's user experience without straining your budget.

FAQ
What is my first steps to collaborate with your company?
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Initially, when we start to work on the UX Audit project, our first steps depend on the scale of your existing website or application. If you have a large project with numerous screens and frames and need to improve the website, our first step for user experience audit is to conduct a quick introductory session. During this call, we will identify and discuss all the key parameters of the ux auditing, share the details of the project and define the actual plan for how to improve the website. This will result in an outline of the list of tasks to be completed and a defined bill of materials needed to start the website audit process in the most efficient way. On the other hand, if you have a small project, we can make a quick review, with the same level of quality, from two to seven business days.
How long would it take to make a quick auditing?
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We try to complete the user experience audit as quickly and efficiently as possible, aiming to deliver the UX solution in a timely manner so that the client has a clear understanding of the proposed project improvements and the process timeline. Design Audit usually takes between two and seven business days, depending on the complexity of the project and the workload of our UX/UI team.
Can your company fix all weak points which we found?
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Yes, definitely. We are always in favor of a comprehensive approach to project work because we find it to be the most time-cost effective. Approximately 65% of our clients decide to move on to the Redesign stage with us after the website audit. At the Redesign stage we start to make all the qualitative changes which will contribute to the fulfillment of all the business goals and ensure a better customer service, user experience and retention. After the UX Audit and Redesign, you always get a 101% unique and functional project.
What would I get at the finish point?
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There is no universal format for the UX Audit Report, since its size and structure depend on the scope and complexity of the project. Nevertheless, our UX Audit Report always includes an Audit Website Checklist where you can see all the summary points. This report will go over and explain everything that needs improvement to accommodate for a better user experience. The UX Audit Report usually includes a breakdown of items based on the following four categories: “Good”, “Needs Improvement”, “Needs To Be Fixed” and “Idea (Suggestion”).
Do you do a software auditing either?
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While UX Audit and Redesign are our key services, our talented software engineering department is always ready to evaluate the (frontend or backend?) code of your project, check for possible security issues or inefficiencies and provide some insight into what changes has to be made to address the identified weak points. This service can be provided on a case-by-case basis as a part of a Complex Design Audit.
How much does a UX audit cost?
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The expenses for a user experience audit services are largely contingent on the extent and intricacy of the work, as well as the duration of the UX Audit. If you are looking to enhance your product's user usability but are unsure where to begin, reach out to us. Our specialists will assist you in conducting a comprehensive analysis of your project, performing usability testing, pinpointing core issues, and proposing appropriate steps and associated costs to enhance your product's performance.

Have a project in mind?

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